Food is lost or wasted worldwide throughout the supply chain. Refrigerated transport represents a key element in the cold chain to reduce food losses and preserving its quality at all stages. During distribution of perishable goods, carriers must comply with the temperatures set by the current regulations. These temperatures are fixed both for the internal environment of the vehicle and the delivered products.This study iis a socio-economic analysis of the losses during the refrigerated transport. With the aim of identifying the critical points encountered during transport, a wide population of carriers is called to respond to an ad-hoc created survey. This survey connects the problem of food losses to the maintaining of the correct temperature during distribution.This connection is made through the assessment of temperature excursions, their frequency and their costs.Results of this survey, already available for more than thirty carriers, are presented in this paper.